Monday, 27 September 2010

Can we help?

Hi all.

Thank you to many of you that have phoned in or emailed us to check that we're okay.

We experienced a couple of major outages that had knocked some of our servers out on Monday morning and then again for most of Tuesday, as well as an evacuation of our building on the Wednesday morning (so if you phoned on Wednesday - you now know why we weren't answering).

However, it is currently business as usual.

All presses are up and running an our partner print operations in the North Island have been available to cover any downtime.

The team here have been absolutely remarkable. Some staff have come to work not having a shower in days, others have continued to travel in to work at our TPH Head Offices on the 2nd floor of Leicester House, even with aftershocks still occuring.

Our own personal indented stock supplies appear to have eluded the 30 - 40% damaged stock that some paper merchants have experienced.

Should you experience a problem logging in to The Production House?
Simply re-try logging in again, otherwise give us a call on 0800 533 677. It may be that we've had a power outage and one of our servers has not restarted (which affects all login requests).

It's sometimes hard to know what you can do to help others that have lost a lot.

So, we'd like to offer any of our clients that have lost stationery in the earthquake through damage, the opportunity to get some temporary stationery reprinted at a heavily discounted rate to assist them back on their feet - while they get set up again.

If you are on of our clients that this applies to, then please contact one of our team on 0800 533 677 to discuss what we can do to help.

For all our other customers we've taken 30% off our recommended Full Retail Prices for the next 21 days. You simply need to enter "Quakeoffer" (one word) in the promotion code when ordering onnline, otherwise quote "Quake Offer" when ordering by phone or email.

If you have any questions, or there is anything we can do to assist, then please let us know.





Thursday, 9 September 2010

Business as Usual in Christchurch CBD.

Things are finally starting to settle down here at ClickPrint HQ in the Christchurch Central Business District. After being evacuated from the building on Wednesday - another safety check required after a large quake struck - we have pulled ourselves together, put things back on shelves and are carrying on. We're still wading through plaster flakes from the ceiling, and there's a few disturbingly large cracks in the walls, but we're happy to say we're here and ready for action for all your printing needs, business card orders, letterheads and stationary requirements, and any other odds and ends as we have been printing in the past week such as building notification stickers, postcards to send to other businesses around the country to advise of address changes or updates from the current situation, and other small and large print jobs that have arisen from the Canterbury upheval.

We experienced some major outages that had knocked some of our servers out on Monday morning, and then again for most of Wednesday, as well as an evacuation of our building in the morning (so if you phoned on Wednesday - you now know why we weren't answering).

However, it is currently business as usual.

All presses are up and running and our partner print operations in the North Island have been available to cover any downtime.

Should you experience a problem logging in to www.clickprint.co.nz simply retry logging in again, or give us a call on 0800 533 677. It may be that we've had a power outage and one of our servers has not restarted (which affects all login requests).

Remember that you're welcome to give us a call for any further quotes or queries, we'd be happy to hear from you.

- Crystal Mathieson.

Monday, 6 September 2010

Christchurch HQ up and running!

Good morning all.

I'm happy to say we're all safe and up and running here at Clickprint HQ in Christchurch! Plenty of dramas and stories being shared, lots of communities pulling together, and so much good coming out of something so disastrous!

It's interesting the small things that can change, a bus ride to work this morning and I was the only passenger - very strange - not to mention the forced detours where roads are closed off due to flooding and damage. The driver and I exchanged amused looks as he checked his map for alternative routes to take. There seems to be about half as many people around in Christchurch CBD today, and lots of buildings with fences around them saying 'no access', but there is activity going on - and the action is repair and recovery.

Yes, we're a determined bunch here in the South, and we gladly welcome your orders and work in so we can keep the wheels turning and generate continued business for our industry in this area. So if you need business cards, brochures, greeting cards for your loved ones or postcards to send to friends and business relations as well as our standard stationary products like letterheads, stickers and magnets, now is the time to get them through to us. View our full range of print and promotional products online at www.clickprint.co.nz and you can order direct from our website, or give us a call if you would like some more information or assistance in ordering - 0800 533 677 - we're here and willing to assist with any quotes or queries.

I'd like to say a special thanks to all those who have emailed, phoned and txt'd us to ensure we're all safe & sound, and we send out our thoughts out to those in the afflicted areas and hope that you are getting all the kindness and support you need in this unexpected time, this chance to pull together and show the world our indomitable Kiwi spirit.

- Crystal Mathieson.